Category: Blog

DUNCAN COVID-19 UPDATE

To: Our Customers


Date: March 25, 2020


Subject: Essential Service Provider


Currently the Duncan Company/Arjay Automation is operating with full capability. We have implemented plans that will allow most of our Customer Service Staff to work onsite or remotely. We have asked our Outside Sales Reps to work from home. We have taken steps within our organization to keep our Warehouse (Shipping and Receiving) and Automation Shop fully functioning.
As an “Essential Service Provider” as deemed by the State of Wisconsin and Illinois we will stay open. We serve the food, pharma, energy, chemical, water, paper, material waste industries, and other critical manufacturing. It is our intent to stay open as long as Freight Carriers are still delivering and/or the authorities do not shut Essential Businesses down. The only thing that will limit us is the ability of our Manufactures to provide Products.
Minnesota and the Dakotas have not implemented a Shelter in Place order yet, but we believe that if they do, we will be considered an Essential Service Provider in these states as well.
As we have moved further into the pandemic it seems that most of our Manufacturers have adjusted and the impact on deliveries is minimal. This is a very fluid situation and lead times can change quickly. The more accurately you can define your lead time requirements the more likely we will be able to meet them either thru traditional sources or alternate sources.


Stay Safe


Thank You
Duncan/Arjay Management

DUNCAN COVID-19 OPERATIONAL CAPACITY

To: Our Customers

Date: March 23, 2020

Subject: Operational Capacity – Due to COVID-19

Currently the Duncan Company/Arjay Automation is operating with full capability.  We have implemented plans that will allow most of our Customer Service Staff to work onsite or remotely.  We have asked our Outside Sales Reps to work from home.  We have taken steps within our organization to keep our Warehouse (Shipping and Receiving) and Automation Shop fully functioning.

As a components and system distributor servicing the food, energy, chemical, water, material waste industries, and critical manufacturing – we must stay open to ensure the viability of many of the end products our customer’s produce to ensure critical goods will continue being provided. 

It is our intent to stay open as long as Freight Carriers are still delivering and/or the authorities do not shut business down.  The only thing that will limit us is the ability of our Manufactures to provide Products.

We have seen a wide range of impact on our Manufacturing base.  This ranges from completely shut down, to 1-2 week delays, to operating at full capacity.  The more accurately you can define your lead time requirements the more likely we will be able to meet them either thru traditional sources or alternate sources.

Thank You

Joe Klick, Josh Ralph, Bob Finke

Ownership Team

Duncan Co COVID-19 Operational Capacity

Date: March 17, 2020


Subject: Operational Capacity – Due to COVID-19

I am sure most of you have seen 100’s of this type of letter at this point, you have probably written one or sent one very similar out to your customers and vendors.

Currently the Duncan Company/Arjay Automation is operating with full capability. We have implemented plans that will allow our Customer Service Staff to work onsite or remotely. We have asked our Outside Sales Reps to work from home. We have taken steps within our organization to keep our Warehouse (Shipping and Receiving) and Automation Shop fully functioning.


It is our intent to stay open as long as Freight Carriers are still delivering and/or the authorities do not shut business down. The only thing that will limit us is the ability of our Manufactures to provide Products. We have seen a wide range of impact on our Manufacturing base. This ranges from completely shut down, to 1-2 week delays, to operating at full capacity. The more accurately you can define your lead time requirements the more likely we will be able to meet them either thru traditional sources or alternate sources.


We continue to monitor and adjust our efforts to minimize the impact of the pandemic on our employees and our customers. Please stay safe.


Thank You
Joe Klick, Josh Ralph, Bob Finke
Ownership Team

Kelair Inlet Vane Dampers available at Duncan Co

Inlet vane dampers are used for applications that require a reduction of expanded power and wear on heavy duty fans. Our inlet vanes pre-spin the air in the direction the fan blades are moving thus reducing energy consumption by the fan motors. Kelair’s unique central gearbox eliminates the damage prone external linkage of traditional inlet vane designs. Kelair offers dampers that are built specifically for each order and typically ship within 3-4 weeks depending on the actuator lead times.

We can help you with your application and provide a complete actuation package, contact us at 612-331-1776 or http://www.duncanco.com.

Kelair Damper Valves for more information contact us at www.duncanco.com

Thermal Instruments new Flow Switch Model FS16

Thermal Instruments newest addition to their product line is the FS16 Flow Switch that will provide flow monitoring, multiple alarm set points, and a 4-20mA temperature output all in one instrument. The FS16 is very adaptable, as itis available for both liquid and gas applications, msall line sizes, to large piping applications. Excellent applications to apply the FS16 would be pump protection, valve monitoring, cooling water and heat exchangers.

For the complete article click here